PRIVACY POLICY

1. DATA PROTECTION AT A GLANCE

GENERAL INFORMATION

The following information gives you a simple overview of what happens with your personal data when you visit this website. Personal data comprises all data that can be used to personally identify you. For detailed information on the topic of data protection, please check our Privacy Policy below.

DATA RECORDING ON THIS WEBSITE

WHO IS RESPONSIBLE FOR THE DATA RECORIDNG ON OUR WEBSITE?

The data processing on this website is carried out by the website operator. Their contact information is available in the “Information on the controller” section in this Privacy Policy.

HOW DO WE RECORD YOUR DATA?

On the one hand, we collect your data when you share it with us. This may, for instance, be data you enter into a contact form.

Other data is recorded by our IT systems automatically or after you give your consent during your visit to the website. This data primarily includes technical information (e.g., Internet browser, operating system or time of the site visit) This data is recorded automatically when you access this website.

WHAT ARE THE PURPOSES WE USE YOUR DATA FOR?

A part of the data is collected to guarantee error-free provision of the website. Other data may be used to analyze your user behaviour.

WHAT RIGHTS DO YOU HAVE WITH REGARD TO YOUR DATA?

You have the right to receive information about the source, recipient, and purpose of your stored personal data at any time and free of charge. You also have the right to demand that your data be corrected or erased. If you have consented to data processing, you may revoke this consent at any time for the future. Moreover, you have the right to demand that the processing of your personal data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervisory agency.

You can contact us at any time if you have questions about this or any other data protection related issues.

ANALYSIS TOOLS AND TOOLS PROVIDED BY THIRD PARTIES

When you visit this website, your browsing behaviour may be statistically analyzed. Such analyses are performed primarily with so-called analysis programmes.

For detailed information on these analysis programmes, check our Privacy Policy below.

2. Hosting

Hetzner

We host our website with Hetzner. The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter referred to as Hetzner).

For details, please check Hetzner’s Privacy Policy: https://www.hetzner.com/de/rechtliches/datenschutz.

The use of Hetzner is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable representation of our website. If corresponding consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR und § 25 Abs. 1 TTDSG [Telecommunications Telemedia Data Protection Act], insofar as the consent includes the storage of cookies or the access to information in the terminal device of the user (e.g. Device-Fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

ORDER PROCESSING

We have made an order processing agreement (AVV) with the above-mentioned provider. This is a contract stipulated by data protection laws that guarantees that the provider processes personal data of our website visitors only based on our instructions and in compliance with the GDPR.

3. GENERAL INFORMATION AND MANDATORY INFORMATION

DATA PROTECTION

The operators of these pages take the protection of your personal data very seriously. We handle your personal data confidentially and in compliance with the statutory data protection regulations and this Privacy Policy.

When you use this website, a variety of personal information is collected. Personal data comprises data that can be used to personally identify you. This Privacy Policy explains which data we collect as well as the purposes we use it data for. It also explains how and for which purpose the data is collected.

We would like to point out that data transmission via the Internet (e.g. during e-mail communication) may be prone to security gaps. Complete protection of data against third-party access is not possible.

INFORMATION ABOUT THE CONTROLLER

The data processing controller on this website is:

THE HELPING PEOPLE FOUNDATION
Tulpenweg 12
38108 Braunschweig

Represented by:

Telephone: 0531-37951761
E-Mail:

Controller is the natural or legal entity that single-handedly or jointly with others decides about the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

STORAGE DURATION

Unless a more specific storage duration has been stated in this Privacy Policy, your personal data will remain with us until the purpose of the data processing ceases to apply. If you assert a justified request for deletion or revoke your consent to the data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons cease to apply.

GENERAL INFORMATION ON LEGAL BASES OF THE DATA PROCESSING ON THIS WEBSITE

If you have consented to the data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special data categories are processed in accordance with Art. 9 para. 1 GDPR. In the case of an explicit consent to transferring personal data to third countries, the data processing is also based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or the access to information in your terminal device (e.g., via Device-Fingerprinting), the data processing is additionally based on § 25 para. 1 TTDSG. The consent can be revoked at any time. If your data is required for the performance of a contract or the implementation of pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, if your data is required to fulfill a legal obligation, our process is based on Art. 6 para. 1 lit. c GDPR. Moreover, the data processing may be carried out based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information about the relevant legal basis in each case is provided in the following paragraphs of this Privacy Policy.

INFORMATION ON DATA TRANSFER TO THE USA AND OTHER THIRD COUNTRIES

We use tools from companies in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. Therefore, it cannot be ruled out that US authorities (e.g., intelligence services) process, evaluate, and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

REVOCATION OF YOUR CONSENT TO THE DATA PROCESSING

Many data processing operations are only possible with your express consent. You can revoke the consent you have already given at any time. The legality of the data processing until the revocation remains unaffected by the revocation.

RIGHT TO OBJECT TO DATA COLLECTION IN EXCEPTIONAL CASES AND TO DIRECT MARKETING (ART. 21 GDPR)

If the data processing is carried out based on Art. 6 para. 1 lit. E or F GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. This also applies to profiling based on these provisions. The respective legal basis for the processing can be found in this Privacy Policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the purpose of asserting, exercising, or defending legal claims (objection under Art. 21 para. 1 GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection under Art. 21 para. 2 GDPR).

RIGHT OF COMPLAINING TO THE SUPERVISORY AUTHORITY

In the event of breaches of the GDPR, data subjects will have a right of complaining to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of complaint is without prejudice to other administrative or judicial remedies.

Data protection authority of the state of Lower Saxony

Prinzenstraße 5

30159 Hannover

E-Mail:

Letter post: P O Box 221, 30002 Hannover

RIGHT TO DATA PORTABILITY

You have the right to have data that we process automatically based on your consent or in fulfilment of a contract handed over to you or a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the browser’s address line changing from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

INFORMATION, DELETION AND CORRECTION

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin, recipient, the purpose of data processing, and, if necessary, a right to correction or deletion of this data. You can contact us at any time if you have questions about this or any other personal data related issues.

RIGHT TO RESTRICTION OF PROCESSING

Sie haben das Recht, die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen. Hierzu können Sie sich jederzeit an uns wenden. Das Recht auf Einschränkung der Verarbeitung besteht in folgenden Fällen:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to demand that the processing of your personal data be restricted.
• If the processing of your personal data happened/is happening unlawfully, you may demand the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
• If you have objected under Art. 21 para. 1 GDPR, your interests must be evaluated against our interests. As long as it has not yet been determined as to whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal entity or for reasons of significant public interest of the European Union or a Member State.

4. DATA RECORDING ON THIS WEBSITE

Cookies

Our Internet pages use so-called “cookies.” Cookies are small text files and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have different functions: Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or videos display). Other cookies are used to evaluate user behaviour or display advertising.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function), or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is based exclusively on this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.

You can set your browser to be informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this Privacy Policy and, if necessary, request your consent.

CONSENT TO COOKIEBOT

Our website uses the consent technology of Cookiebot to obtain your consent to store certain cookies on your terminal device or to use certain technologies and document this in accordance with the data protection law. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter referred to as “Cookiebot”).

When you enter our website, a connection is established with the Cookiebot servers to obtain your consents and other declarations for the use of cookies. Cookiebot then stores a cookie in your browser to be able to assign the granted consents or their revocation to you. The data collected in this way is stored until you request us to delete it, delete the Cookiebot cookie yourself, or until the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.

Cookiebot is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

CONTACT FORM

If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us to process the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR, insofar as it was requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

REQUEST BY E-MAIL, TELEPHONE OR FAX

If you contact us by e-mail, telephone or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us in order to process your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR, insofar as it was requested; the consent can be revoked at any time.

The data you send to us in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

5. ANALYSIS TOOLS AND ADVERTISING

Matomo

This website uses the open-source web analysis service Matomo. Matomo uses technologies that make it possible to recognise the user across multiple pages with the aim of analyzing the user behaviour (e.g. cookies or Device-Fingerprinting). The information recorded by Matomo about the use of this website will be stored on our server. Prior to archiving, the IP address will first be anonymized.

With the help of Matomo, we are able to collect and analyze data on the use of our website by website visitors. This enables us to find out, for instance, when which page views occurred and from which region they came. In addition, we collect various log files (e.g. IP address, referrer, browser used, and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of the user behaviour, in order to optimize the operator’s web offerings and advertising. If corresponding consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR und § 25 Abs. 1 TTDSG [Telecommunications Telemedia Data Protection Act], insofar as the consent includes the storage of cookies or the access to information in the terminal device of the user (e.g. Device-Fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

IP ANONYMIZATION

For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that it is no longer clearly assignable to you.

Hosting

We host Matomo exclusively on our own servers, so that all analysis data remains with us and is not passed on.

6. Newsletter

NEWSLETTER ­DATA

If you would like to receive the newsletter offered on our website, we require from you an e-mail address as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. To handle the newsletters, we use newsletter service providers described below.

CleverReach

This website uses CleverReach to dispatch newsletters. The provider is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter referred to as “CleverReach”). CleverReach is a service, with which newsletter distribution can be organised and analysed. The data you enter for the purpose of receiving the newsletter (e.g. e-mail address) is stored on CleverReach's servers in Germany or Ireland.

Our newsletters sent with CleverReach allow us to analyse the behaviour of newsletter recipients. Among other things, it can be analysed how many recipients have opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analysed whether a predefined action (e.g. purchase of a product on this website) has taken place after clicking on the link in the newsletter. More information on the data analysis through CleverReach newsletter can be found at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place until the revocation remains unaffected by the revocation.

If you do not want any analysis by CleverReach, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.

The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.

After you have unsubscribed from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For more information, refer to the data protection regulations of CleverReach at: https://www.cleverreach.com/de/datenschutz/.

ORDER PROCESSING

We have made an order processing agreement (AVV) with the above-mentioned provider. This is a contract stipulated by data protection laws that guarantees that the provider processes personal data of our website visitors only based on our instructions and in compliance with the GDPR.

7. PLUGINS AND TOOLS

YOUTUBE WITH EXTENDED DATA PROTECTION

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in the extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube – regardless of whether you watch a video – establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on this website, a connection is established to YouTube's servers. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube may store various cookies on your terminal device after starting a video or use comparable recognition technologies (e.g. Device-Fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user friendliness and prevent fraud attempts.

If applicable, further data processing operations may be triggered after the start of a YouTube video, on which we have no influence.

YouTube is used in the interest of an appealing presentation of our online offers. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR und § 25 Abs. 1 TTDSG [Telecommunications Telemedia Data Protection Act], insofar as the consent includes the storage of cookies or the access to information in the terminal device of the user (e.g. Device-Fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

More information on the data protection at YouTube can be found in their Privacy Policy at: https://policies.google.com/privacy?hl=de.

GOOGLE WEB FONTS (LOCAL HOSTING)

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.

More information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether the data input on this website (e.g., in a contact form) is made by a human or by an automated programme. For this purpose, reCAPTCHA analyzes the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent by the website visitor on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

The data storage and analysis is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and SPAM. If corresponding consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR und § 25 Abs. 1 TTDSG [Telecommunications Telemedia Data Protection Act], insofar as the consent includes the storage of cookies or the access to information in the terminal device of the user (e.g. Device-Fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

More information on Google reCAPTCHA can be found in Google’s data protection regulations and Google’s terms of use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.